Is it possible to downgrade to a plan that excludes TV?
My Xfinity bill has been creeping up over the last 3 years. It was decided we would have TV back when I had roomates 2 years ago, but I haven't watched it at all since. I called a while back and was told TV was included for free (horay! but there's a $15 TV fee and a $5 TV box rental every month...). When I look on other plans, there's no plans which exlude TV.
When I look at the plans they'd offer at my place if I wasn't an exisitng customer, there are internet only plans which A) have much faster internet (I'm currently on the lowest internet tier) and B) are a fraction of the cost. I understand some of these are >1 year contracts but it'd still like the flexibility of choosing what I actually want if Xfinity offers it (faster internet, no TV).
Is there anyone that has any experience similar mine and got it resolved in a satisfactory way?