B

Visitor

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1 Message

Thursday, June 12th, 2025 7:00 PM

internet/mobile offers

I want to lower my xfinity internet and mobile bill. I want parity with new customer offers.

Official Employee

 • 

996 Messages

1 day ago

Good afternoon @brooksn. If you could send our team a direct message with your full name and full address, we can check to see what promotions you would be eligible for to help reduce your bill. 
 

To send a "Direct Message" ("Private") message:

• Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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