Visitor

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1 Message

09/21/2026 7:36 PM

Internet

How do I request an extension on my account?

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Expert

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121.3K Messages

4 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.6K Messages

3 hours ago

@user_l1914d You'll need to work within the Xfinity Assistant to set up a payment arrangement. An alternate payment option we have available through the Xfinity Assistant is the installment plan. Both features can only be set up and managed through the Xfinity Assistant. 

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