Coutee78_47 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
XfinityVictor
Official Employee
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1.5K Messages
25 days ago
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Again
Expert
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32.1K Messages
25 days ago
@XfinityVictor
Could you publicly explain how to find that information, please? I'm sure a lot of customers would like to know that information.
Thanks!
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