Visitor

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1 Message

Saturday, July 5th, 2025

Internet

What is my account balance?

Oldest First
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Official Employee

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1.5K Messages

25 days ago

 

Coutee78_47 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

Expert

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32.1K Messages

25 days ago

@XfinityVictor 

Could you publicly explain how to find that information, please?  I'm sure a lot of customers would like to know that information.

Thanks!

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