U

Wednesday, September 18th, 2024 7:53 PM

Internet

This is the worse company I ever been with they have messed up my mobile account and disconnected my internet when I have a scheduled payment set I attempted 5 TIMES to reach out to speak with an rep no one answered 

Official Employee

 • 

1K Messages

2 months ago

 

user_dl6bi9 Our team can look into your account concerns today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

 

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