internet

Hi there, @user_ov7sqx! We understand that sometimes you may need more time to pay and offer payment arrangements. You can see the steps to set that up with the instructions at this link and I will list them below, https://www.xfinity.com/support/articles/set-up-payment-arrangement. 

1. To set up a payment arrangement with Xfinity Assistant, click Chat for options.
2. In your chat with Xfinity Assistant, select Set up a payment arrangement.
3. Xfinity Assistant will explain your payment arrangement enrollment options.
   
   • Here are some things to keep in mind:
     • You may be eligible to choose your payment arrangement date and add a payment method later.
     • You won’t be able to make video On Demand and pay per view (PPV) purchases until your payment processes.
     • If you cancel your payment arrangement, or if your payment can’t be processed, your service will be suspended.
4. If you’re adding a payment method later, continue to set up your payment arrangement with Xfinity Assistant by choosing a due date and clicking Submit.
5. You’ll see a confirmation with a reminder to add a payment method to your payment arrangement by the scheduled due date.

Please let me know if this helps or if you have further concerns. We are happy to help!