U

Visitor

 • 

1 Message

Sat, Aug 6, 2022 9:50 AM

internet

MY internet cost is $83/month.  I am 80 years old and need a lower price on internet.

Official Employee

 • 

59 Messages

13 d ago

Hello, @user_a3b451Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or https://comca.st/3SvIKCb

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 - An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

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