1 Message

Sat, Sep 18, 2021 2:04 AM

Internet Too High

Hello, I pay for 2 locations. I just moved here from El Paso and am now paying $100 a month for 50mps. Can we get my price lowered to the new customer price? Thanks!


Official Employee


99 Messages

1 m ago

Hello @user_55bdee! Thanks so much for taking a moment out of your night to leave a post on our community forum! Congratulations on the move! You have definitely come to the right place to get help with your promotion concerns! If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you!


To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.

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