Visitor
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1 Message
internet suspended
my internet was suspended and will not reactivated even though even though the bill was paid.
Visitor
•
1 Message
my internet was suspended and will not reactivated even though even though the bill was paid.
EG
Expert
•
110.1K Messages
2 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasB
Official Employee
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1.9K Messages
2 days ago
user_t6n0gn
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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