Internet rate due to increase.

Hello, our promotional rate plan is about to expire. Can we apply for somthing similar?

Thank you

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XfinityThomasB

Official Employee

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1.5K Messages

3 months ago

Howdy Jt608

Appreciate you taking time to reach out and post! Have you checked out our Plan Builder (https://www.xfinity.com/planbuilder) by chance? You may also try shopping our Xfinity Deals online (https://www.xfinity.com/learn/deals) (just make sure to click "Sign in here" first), or simply log in to your Xfinity profile (https://login.xfinity.com/login) and you can manage your services that way!

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Jt608

Frequent Visitor

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15 Messages

Hi, yes I've looked through the available plans. Is there a way I can possibly extend this rate we currently have?

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3 months ago

0

XfinityRaul

Official Employee

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1.6K Messages

Thanks for checking out the link my colleague shared, @Jt608. I would be more than happy to review your account to see what promotions are available in the area.

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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3 months ago

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XfinityRay

Official Employee

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2.2K Messages

3 months ago

Thank you for spending some time with our team to look at options, @Jt608! We appreciate that you are part of our Community and are here if you need us!

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Jt608

Internet rate due to increase.

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