Visitor
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1 Message
Internet Promotion Ending
My current internet promotion for 300 mbps ($40/month) is ending at the end of this month. Current prices show $70/month for the same internet speed. I'm a 12 year Xfinity customer. What is the best way possible to potentially get another similar discount? There are cheaper internet options out there but really don't want to leave Xfinity. Any help provided would be appreciated!
Community Best Answer
XfinityAdrienne
Official Employee
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2.4K Messages
10 hours ago
I am happy we were able to get you set up with a new promotion for the services, @user_zcm8x3! Please don't hesitate to reach out to us here, we are happy to help. Have a wonderful rest of your day.
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XfinityAdrienne
Official Employee
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2.4K Messages
13 hours ago
Good Morning, @user_zcm8x3! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I completely understand wanting to ensure you have the best rate for the services enjoyed within the household. I would be more than happy to explore all available options with you, and ensure the services fit the household needs. Can you please send us a DM?
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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