Internet Pricing

Good afternoon @user_vjhv9d. We can certainly take a look and see why you have a billing discrepancy. Please send our team a direct message with your full name and full address, so we can get started. Thanks!

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it