1 Message

Monday, November 27th, 2023 5:47 PM

Closed

internet price increase of $5.03

Why is Xfinity increasing my internet bill from 40.20 to $45? They are doing this without notice. Is there something I'm missing? 

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Expert

 • 

117.2K Messages

2 years ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

 • 

2.7K Messages

2 years ago

Hello ocortez

Have you taken a peek at the Xfinity app? The billing breakdown is amazing with our tools. I included a great link here on how to view, control and troubleshoot your service breakdown. 

 

https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill

Expert

 • 

33.9K Messages

2 years ago

@ocortez 

Always read the notes on your billing statement.  That way you'll be informed of any changes to your bill.

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