Wednesday, September 27th, 2023 6:19 PM


Internet plan

Hello my internet plan just went up from $30 to $70. Do you still have a discount for Internet when you have a 10 yr child in elementary that has a Chromebook to do homework at home? 

Official Employee


678 Messages

10 months ago

We are happy to help with your account. Please send us a direct message to get started, thank you! 

To send a direct message (private message);

Click "Sign In" if necessary.
Click the "Direct Message" icon  in the upper right corner or https://forums.xfinity.com/direct-messaging  
Click the "New message" (pencil and paper) icon.
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window.

forum icon

New to the Community?

Start Here