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Wednesday, September 27th, 2023 6:19 PM

Closed

Internet plan

Hello my internet plan just went up from $30 to $70. Do you still have a discount for Internet when you have a 10 yr child in elementary that has a Chromebook to do homework at home? 

Official Employee

 • 

678 Messages

10 months ago

We are happy to help with your account. Please send us a direct message to get started, thank you! 

To send a direct message (private message);


Click "Sign In" if necessary.
 
Click the "Direct Message" icon  in the upper right corner or https://forums.xfinity.com/direct-messaging  
 
Click the "New message" (pencil and paper) icon.
 
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
 
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
 
An "Xfinity Support" graphic replaces the "To:" line.
 
Type your message in the text area near the bottom of the window.

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