Visitor

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1 Message

Friday, July 17th, 2026 2:57 AM

Internet Is Down

My Internet is not Working 😔. This is happening to many Times and We Paid are bill on time. But You Never give us Credit for Our Inconvenience 

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Official Employee

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3.3K Messages

14 hours ago

 

user_g8x6me Thank you for stopping in for help with your services not working. Any time there are interruptions, we work to restore services as soon as possible. You are able to request credit for any time you are impacted by a posted interruption using the steps here. If you do have service issues and there is no interruption posted in your Xfinity account or the Xfinity status center, the issue would be isolated to your location, and you would need to let us know so we can better assist.  

Have you checked the status center link to see if there are any posted interruptions right now for your area? 

 

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