LynchMob66's profile

Regular Visitor

 • 

3 Messages

Sat, Oct 3, 2020 12:00 AM

Internet Essentials?

Spoiler
WHY?

So, I qualify for the Internet Essentials program (low income due to disability, SSDI  and other qualifying social services) however, because  I am not a new customer I am ineligible? WHY am I being punished (with ineligibility or must disconnect for 90 days) for being a current customer? That qualification requirement serve no legitimate purpose !

Responses

ComcastMartin

Official Employee

 • 

2.4K Messages

7 m ago

Hello there!

 

Thank you for reaching out to our forums page. I can take a look at the relevant information regarding Internet Essential qualifications. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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