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Monday, September 25th, 2023 1:22 AM

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Internet essentials lifeline/Acp program

Hi I just wanted to say first I switched from Qlink to assurance and now to Xfinity and I was given a beautiful Google pixel 7 and not a 5 year old Samsung or a 'No Name' brand that hardly works at all. I'm grateful! My question is I was also given a IPAD MINI when I was with Assurance wireless and it broke. Does Xfinity ACP/Lifeline Internet essentials provide replacement tablets? Even a discount model for replacement?

Thanks!

Official Employee

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2.1K Messages

2 years ago

Hey, @user_473737. Thanks for posting on our Community Forums. I'm not aware of any promotions that would include a discounted tablet, but you can reach out to our Internet Essential Team for further assistance on this. You can visit us online with the link I just provided, or by using our Internet Essentials Einstein Chat Support. Have you tried that already? 

4 Messages

The Internet essentials chat link in your comment isn't working. I don't know how to get a hold of that specific department bc when I call very few associates know what I'm talking about 

Official Employee

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2.1K Messages

2 years ago

I'm sorry, @user_473737. If you use this Internet Essential website. Scroll down, and the chat with an agent option will be available after the FAQ section. Let me know if that works. 

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