Good evening @user_sgymeq. Thanks for taking the time to post about your service issue. If you could send our team a direct message with your full name and full address, we can further investigate.
To send a "Direct Message" ("Private") message:
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Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
XfinityRaf
Official Employee
•
855 Messages
2 months ago
Good evening @user_sgymeq. Thanks for taking the time to post about your service issue. If you could send our team a direct message with your full name and full address, we can further investigate.
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
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