C

Visitor

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1 Message

Thu, Jun 17, 2021 10:42 PM

internet bill

My Xfinity bill randomly went up last month from 35 to 55. With my wife being laid off because of COVID bills are tight as it is. I may have to cancel our internet and look for something cheaper because we probably can't afford this new rate. 

Responses

EG

Expert

 • 

88K Messages

1 m ago

Concern moved here for greater exposure to actual Comcast employees. 

Official Employee

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2.8K Messages

1 m ago

Hello, @Combatwombatkenz! I'm so glad to see you reached out to us here on the Xfinity Forums for support with your bill.

Recent times have been difficult for many of us and we want to make sure we are doing everything we can to help each and every one of our valued customers. I would love to work with you to see what promotions are available in your area to see if we can find a plan that works better for you and your family! Please send us a Live Chat with your first and last name as well as your service address so we can assist. 

 

To send a Live Chat, please click on the chat icon on the top right of this page, next to the bell. Make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP.

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