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Ccaslos67
1st Topic

2 Messages

Friday, September 29th, 2023 2:47 AM

Closed

Internet Bill is way too high!

I am a college student that doesn’t have funds like this to be paying $122.90 for an internet connection. I started by paying around 50-60$ a month to now $122.90. I am literally broke because I am paying for wifi when I could be saving money for other things like how does that even make any sense!

Question

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Updated 

2 years ago

89

1

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XfinityAlyssaA

Official Employee

 • 

1.8K Messages

2 years ago

Good evening @Ccaslos67, and thank you for reaching out on our Community Forums, we'd be happy to explore new promotions with you to see if we can get your bill back down. To get started, can you please send us a Direct Message with your name and the service address on the account including any applicable unit or apartment numbers? 

To send a "Direct Message" ("Private") message: Click "Sign In" if necessary

  • Click the "Direct Message chat" icon
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it

We look forward to working with you! 

 

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Ccaslos67

2 Messages

Completed what you have said and have been waiting. No answer.

2 years ago

0

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