Visitor
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1 Message
Internet Bill and Moving
I have two questions. The first one is about the Internet Bill. When I enrolled, I was paying $75 per month. Now I am paying $95 per month. It is 26% increase, a way higher than the current inflation rate. I am not happy about it and am wondering if my internet bill will continue to increase. Secondly, this Friday I am moving to a new home in Voorhees. My new address is [Edited: "Personal Information"]. How can I move my internet to my new address? By the way, if the billing issue isn't resolved soon, I will switch my internet provider.
XfinityAngie
Official Employee
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3K Messages
13 days ago
Please send us a DM with your name and address.
Here are the detailed steps to direct message us:
1. Click "Sign In" if necessary.
2. Click the “Direct Messaging” icon.
3. Click the “Start new conversation” (pencil and paper) icon.
4. In the “To:" line, type “Xfinity Support”.
5. As you type, a drop-down list will appear. Select “Xfinity Support” from that list.
6. An “Xfinity Support” graphic will replace the “To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press “Enter” to send it.
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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