Hello, @user_0tw5rx! Thanks for taking the time to visit our Xfinity Community Forum with your billing and service concerns. You've come to the right place! Our Digital Care Team is awesome to work with because we'll do whatever we can to provide you with the latest information, helping in any way possible. Payments may take up to 1 - 2 days to process, which means your service may remain interrupted (if currently disconnected due to non-payment) until that payment fully processes. Creating a Payment Arrangement or setting up an Installment Plan can be a slightly different process, though. Did you receive communication implicating the service would be restored immediately? If so, has your service returned since you posted this on our board?
XfinitySara
Official Employee
•
1.4K Messages
19 days ago
Hello, @user_0tw5rx! Thanks for taking the time to visit our Xfinity Community Forum with your billing and service concerns. You've come to the right place! Our Digital Care Team is awesome to work with because we'll do whatever we can to provide you with the latest information, helping in any way possible. Payments may take up to 1 - 2 days to process, which means your service may remain interrupted (if currently disconnected due to non-payment) until that payment fully processes. Creating a Payment Arrangement or setting up an Installment Plan can be a slightly different process, though. Did you receive communication implicating the service would be restored immediately? If so, has your service returned since you posted this on our board?
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