Visitor
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1 Message
Installation fee
when speaking to a live agent he told me I wouldn’t be charged for the installation fee, that was over 7 days ago said the fee would be waived and taken off my bill. I look on my Xfinity profile the charge has not been removed and I been trying to chat with a live agent for four days now still haven’t been able to get in contact with anyone or a straight answer.
XfinityAngie
Official Employee
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2.5K Messages
3 hours ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
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