Visitor
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1 Message
Installation and billing
Im a new customer and i have someone coming out to install TV and wifi. How much do I get charged if the monthly bill is 156 a month do I need that amount one the 18th the day of appointment?
Visitor
•
1 Message
Im a new customer and i have someone coming out to install TV and wifi. How much do I get charged if the monthly bill is 156 a month do I need that amount one the 18th the day of appointment?
XfinityBillie
Official Employee
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4.4K Messages
3 hours ago
@user_0gz3e3 That's a great question! First and foremost though, let me thank you for choosing Xfinity as your service provider, we're thrilled to welcome you to our Xfinity family! You won't owe anything until your first bill prints, usually the due date is about two weeks after services start. You can learn more about what to expect with your first bill here.
Since you mentioned the installation is on the 18th, I also have set a reminder to check back with you here to confirm that everything went well and there are no issues with any services, or any additional questions or concerns that we can help with. Be sure, if you haven't yet downloaded it, to get the Xfinity app and log in. The app is a fantastic way to manage all of your self-service options, from viewing you billing, managing your payments, managing any upcoming appointments, and troubleshooting your services.
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