Visitor
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1 Message
Initial installment plan payment
I would like to sign up for the installment plan. But i do not have the intial $50 payment showing i must pay today to set that up and restore my services. Is it possible to set up the installment plan and schedule the $50 payment to be made on Sept. 4th, and still have my service restored today since i am setting up that scheduled first payment and I've been a customer with you for so long :) is that possible
XfinityJohnG
Official Employee
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2K Messages
3 days ago
Thank you for reaching out here @user_b8cova. I will be happy to check on any options we have on that installment plan for you. Can you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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