Visitor
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1 Message
information concerning my bill
I am not able to pay $80 a month . I was offered a $40.00 a month but it was not finalized . I asked if the payment taken today be ad justed to pay for April and May
Visitor
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1 Message
I am not able to pay $80 a month . I was offered a $40.00 a month but it was not finalized . I asked if the payment taken today be ad justed to pay for April and May
EG
Expert
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117.5K Messages
2 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityKam
Official Employee
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148 Messages
2 hours ago
Hello @user_b2qznf Thanks for reaching out regarding your billing concern, this is something I'd like to work with you on.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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