Visitor
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1 Message
Increased monthly bill
Hello, I'm reaching out, because I noticed that my bill have increased $20 for November. Can you tell me why it increased and how do I get it reduced back to my prior passed bill? As I have not changed or added services.
EG
Expert
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122.9K Messages
15 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJeffB
Official Employee
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946 Messages
14 hours ago
Hello user_c9f2b7, thank you for taking the time to post here in our Xfinity Community forum. We appreciate your time, and are happy to help. I can understand how a bill change can be disconcerting, and I'm ready to take a look. 1 questions first, how long have you had service with us? The first usual explanation for a bill change is a promo ending.
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