New Poster
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1 Message
Increased cost of box
I am 3 months into a 2 year contract and you are not only asking foa accross the board increases, but the 50% increase in charges for my boxes is not acceptable. Please explain why I must pay more for the same boxes?
Responses
cbell2112
Frequent Visitor
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16 Messages
6 m ago
I agree with this sentiment. Increasing the cost/tv box by 50% is ludicrous. My boxes are 18 months old. Some price hikes are acceptable if explained well but I see no valid explanation for this. These are the reasons that Comcast is one of the most hated companies in the country and why I will be switching to another provider when my contract expires. I guess Comcast will never learn.
After 18 months into my contract, my bill is already 30% higher than what was initially quoted. So much for contracts.
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ComcastRob
Official Employee
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271 Messages
6 m ago
Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. @grebniw13
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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