Visitor
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1 Message
Increased by $50 / Monthly
Speaking to someone seems to be so difficult. I have been a customer for many years and I'm set for auto pay. I am now realizing that my bill has jumped $50 per month. I have requested a call back and I'm still waiting. while I wait, I'm also looking for other options. I understand a slight increase but this is unreasonable.
XfinityRichard
Official Employee
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1.9K Messages
20 hours ago
Hi there, @teh2025 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I truly understand your concerns regarding the price increase. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.
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