Good afternoon, @user_u9m9jt! Thanks for taking time out of your day to reach out about your bill amount. I am glad to check your account with you. Most likely your promotion expired and it is time to get into a new one. This link shows how to view your billing statements online,https://www.xfinity.com/support/articles/view-xfinity-billing-history. That will detail your cost, any promotions, and any changes to your bill amount.
Let's take a look at this together! Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
XfinityRay
Official Employee
•
3.9K Messages
14 hours ago
Good afternoon, @user_u9m9jt! Thanks for taking time out of your day to reach out about your bill amount. I am glad to check your account with you. Most likely your promotion expired and it is time to get into a new one. This link shows how to view your billing statements online,https://www.xfinity.com/support/articles/view-xfinity-billing-history. That will detail your cost, any promotions, and any changes to your bill amount.
Let's take a look at this together! Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0