Increase in monthly membership

user_fhyd3k, 

Thank you for reaching out. I'll be glad to help cover some new plans and promotions. Don't forget the Xfinity App is a great way to search for offers and plans online. As long as you are the primary user or manager, you can make any adjustments you need. Please send me a direct message with your full name and service address to get started. 


To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it