Incorrectly Charged for Peacock for 10 Months and Counting....

I've tried countless times to cancel any and all Peacock plans included in my Xfinity internet deals, but I have still been incorrectly charged $13.99 per month, every month for 10 months now. I originally signed a 24 month contract back in the fall of 2024, but the customer service chat has now gotten me to sign a new contract twice. Both times they promised it would fix the Peacock billing issue. Both times nothing has changed, except now instead of being 10 months in to a 24 month contract, I'm only now 2 or 3 months in with the same issue. I don't have a Peacock account. Peacock has confirmed this 3 times. I even submitted and was granted a request to NBC Universal's privacy team to have all my data deleted from their records. How am I still being charged for Peacock? If you're going to continue to charge me $13.99/month at least tell me what the email and password are, because neither Peacock nor I have any clue. I even get monthly emails from Xfinity reminding me to finish setting up my "free" Peacock account. Why is this happening and why after almost a year can no one help me?