Visitor
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1 Message
Incorrect charges 75 $ instead of 20$ in my bills for last 12 months Promotional Discount -$21.00 Includes a 24 month $21.00 Promotional Di
Incorrect charges 75 $ instead of 20$ in my bills for last 12 months Promotional Discount -$21.00 Includes a 24 month $21.00 Promotional Discount. I have reached to support and they raised ticket twice which was closed without any action.
[edited]
Please look in to the bill Billing Date Jul 01, 2024 Services From Jun 30, 2024 to Jul 29, 2024 Page 3 of 3 You have all below detaols
Discounts -$76.00 Promotional Discount -$21.00
Includes a 24 month $21.00 Promotional Discount that will end on Oct 29, 2025
Bonus Mobile Discount -$35.00 The end date of your promotion is Oct 31, 2025.
Xfinity Mobile Discount -$10.00 The end date of your promotion is Oct 31, 2025.
Automatic Payments Discount Including Paperless Billing -$10.00
Internet Equipment $0.00 Rental. Includes a 24 month $15.00 Service Discount that will end on Oct 29, 2025
XfinityKassie
Official Employee
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2K Messages
4 days ago
@user_01humw Hello there! We appreciate you reaching out to our Xfinity Forums Community regarding your billing, and discounts. I'd be happy to take a closer look into your concerns and tickets today. To get started, can you please send a Direct Message with your name, and service address?
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