Thanks for reaching out to us, as a customer myself I would not be happy if I was charged the incorrect amount for my services or have a charge on my account I was not aware of.
I'll be happy to assist you with your billing and get this issue resolved! To get started please send me a direct message
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon in the upper right - it looks like a chat bubble
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Type "Xfinity Support" in the "To:" line - do not use the Employee's name!
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To expedite your request, we ask that you please include your name, the account holder name (if different), and the service address
XfinityOrlandoM
Official Employee
•
1.4K Messages
4 months ago
@user_hxle5r
Thanks for reaching out to us, as a customer myself I would not be happy if I was charged the incorrect amount for my services or have a charge on my account I was not aware of.
I'll be happy to assist you with your billing and get this issue resolved! To get started please send me a direct message
To send a direct message:
Click "Sign In" if necessary
To expedite your request, we ask that you please include your name, the account holder name (if different), and the service address
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