Visitor
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1 Message
Inconsistent Account Name and Name shown on billing statement
Hi, Please contact me at [Edited: Removed personal information.] My account name is inconsistent with my Billing statements. Please for both May and June statements and onwards. Please also put me in touch with an agent. I have not been able to fix this issue since January.
XfinityAmandaB
Official Employee
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2.3K Messages
2 days ago
Hello @333N604, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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