Visitor
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1 Message
Importante
Buenas tardes, me llegó un Bill a Edited: <Personal Information>
donde tengo que devolver, los equipos de Internet
pero ya fui, y los entregué directamente a la tienda
no entiendo qué está pasando porque me quieren cobrar dos equipos y ya no tengo ninguna en casa
XfinityRaul
Official Employee
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2.9K Messages
7 hours ago
@user_3v4gtb I appreciate you making us aware that you're still receiving a bill even after returning the equipment at the store. I would be more than happy to review your account to see what's going on.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Here's a link that includes a guide on how to send a DM https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.
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