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Biff-Tannon
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Thursday, December 28th, 2023

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Important price change information

I just saw this message on xfinity.com/auth below the data incident message:

Important price change information
Chat with Xfinity Assistant to learn about changes to your 2024 Xfinity pricing.

Does this mean comcast will be lowering my bill?

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2 years ago

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XfinityJohnG

Official Employee

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2K Messages

2 years ago

Thank you for reaching out here @Biff-Tannon. You can check out any rate adjustment information at the https://www.xfinity.com/pricechange site. 

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user_2sfblk

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where can I get a copy pdf "Upcoming price changes to Xfinity services" as stated on your web site. it is well hidden

2 years ago

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XfinityDena

Official Employee

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3.5K Messages

@user_2sfblk is the link: https://www.xfinity.com/pricechange what you are speaking of? You can also look at your November or December billing statement for rate increases. For the Xfinity app after signing in you would go to manage billing. After that click on current statement so that you can view the PDF. To view previous statements you would select statement history. If you don't already have the My Account app make sure you download it. It is honestly one of the best apps we have to offer to manage your account. The app will keep you updated on maintenance, interruptions, and other service-related notices. You can also troubleshoot, manage appointments, and manage your bill. 

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2 years ago

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