1 Message
I'm not getting the $10 monthly billing discount for autopay and eco billing
I've switched to the direct checking and eco billing but only get a $5 discount. How do I get the additional $5 discount for $10 in total?
1 Message
I've switched to the direct checking and eco billing but only get a $5 discount. How do I get the additional $5 discount for $10 in total?
EG
Expert
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106.6K Messages
16 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDena
Official Employee
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2.4K Messages
16 days ago
Normally it takes about 45 days to complete @user_qy26q6 I would be happy to take a look at the account. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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