Its_chelss's profile

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1 Message

Sun, Aug 2, 2020 5:00 PM

I’m moving, how do I cancel?

Due to COVID I’ve been laid off and will be moving back in with my parents temporarily after my lease has ended. How can I cancel my service? My parents already have internet/tv so a transfer will do me no good & don’t know when I will have another place of my own. Has anyone been through anything similar and may be able to walk me through how to do this?

Any/all help is appreciated. 🙂



Official Employee


2.4K Messages

8 m ago

Hi there, @Its_chelss


Sorry to hear about that! I can do my best to help. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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