Visitor

 • 

1 Message

Friday, January 16th, 2026 8:07 PM

I’m looking to reduce my bill

I am looking yo reduce my bill.

Oldest First
Selected Oldest First

Expert

 • 

115.4K Messages

7 hours ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

 • 

1.3K Messages

7 hours ago

Hello user_gijp4a Thanks for reaching out to us here on Xfinity Forums. We would be happy to check out you plan for any cost savings opportunities we can get you. Please send us a direct message with your full name and service address and we'd be happy to help. 

To send a "Direct Message" to Xfinity Support: 
Click "Sign In" if necessary 
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging 
Click the "New message" (pencil and paper) icon 
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there 
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list 
- An "Xfinity Support" graphic replaces the "To:" line 
Type your message in the text area near the bottom of the window 
Press Enter to send it. 

 

forum icon

New to the Community?

Start Here
// -->