U

Visitor

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1 Message

Tue, Sep 7, 2021 9:40 PM

Im looking for coutesy adjustment. I recieved a letter from Xfinity stating i just needed to contact you !

Coutesy adjustment would like to apply. I received a letter a couple of weeks ago from Xfinity stating such. 

EG

Expert

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89.8K Messages

2 m ago

Concern moved here to the proper help section, and for greater exposure to actual Comcast employees for assistance. 

Official Employee

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306 Messages

2 m ago

@user_a6a745

Thank you for reaching out to the Digital Care Team. I hate to hear this has been your experience and would love to investigate this for you! Please send us a PM with your first and last name, as well as house numbers to your service address. To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. With our new Xfinity support chat, you do not need to input the name of a person. Just select Xfinity support and you will be able to speak with the next available specialist.

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