Visitor
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1 Message
I’m experiencing a hardship
My service is suspended due to non payment. I have a payment arrangement but I had to pay out of pocket for my ceiling falling down in the kitchen. Which set me back by a lot. Is there anyway I can set up a new payment arrangement?
EG
Expert
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120.9K Messages
3 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDena
Official Employee
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4.6K Messages
3 hours ago
@user_ip0dn1 I am sorry to hear your fan fell. I hope no one was hurt. Once a payment arrangement has been set the date cannot be changed. Did you already make that payment and eligible for a new payment arrangement?
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