Visitor
•
1 Message
I’m experiencing a hardship
My service is suspended due to non payment. I have a payment arrangement but I had to pay out of pocket for my ceiling falling down in the kitchen. Which set me back by a lot. Is there anyway I can set up a new payment arrangement?
EG
Expert
•
120.9K Messages
3 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityDena
Official Employee
•
4.6K Messages
2 hours ago
@user_ip0dn1 I am sorry to hear your fan fell. I hope no one was hurt. Once a payment arrangement has been set the date cannot be changed. Did you already make that payment and eligible for a new payment arrangement?
0
0