Thanks for reaching out to us we do apologize for any inconvenience you're experiencing.
We'll have to take a deeper look at the account to make sure it's closed and to set the proper expectations on our billing system since we bill a month in advance.
To get started send me a direct message including your first and last name and complete service address
Here's the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
XfinityOrlandoM
Official Employee
•
3K Messages
2 hours ago
@user_g2f015
Thanks for reaching out to us we do apologize for any inconvenience you're experiencing.
We'll have to take a deeper look at the account to make sure it's closed and to set the proper expectations on our billing system since we bill a month in advance.
To get started send me a direct message including your first and last name and complete service address
Here's the detailed steps to direct message us:
0
0