1 Message
ill xfinity turn my internet back on if i make payments on bill
I am dying of congestive heart failure. I've spent last several months sick in hospital. I return home so I can maybe be comfortable before I die and I discover I have an almost 600 dollar bill and I have no internet. I want to know if I can make smaller payments on my bill and maybe xfinity will show compassion and restore my internet while I make my catch up payments.
XfinityEmilyB
Official Employee
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2.1K Messages
1 year ago
Thank you for reaching out to our page so we can do everything we can to restore your service, @user_2w0ah3. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll review options with you.
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