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Cmpunk2.0
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Friday, December 8th, 2023

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if i am 1 day late will i get a fee or something?

so my bill is due and i normally pay on the 13th. but the thing is im alittle low on cash. but i get paid literally on the 14th, the day after the payment is due. 

so if i just pay on the 14th, will i get a late fine or anything? 

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2 years ago

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XfinityBrianH

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1.6K Messages

2 years ago

@Cmpunk2.0 If a missed payment is not made by the end of your next billing cycle a $10 late fee will be applied to the account. Also, if you are enrolled in automatic payments, a missed payment will unenroll you in the program, so you will need to sign back up, during this time you may lose the discount for being enrolled in automatic payments and paperless billing. Make sure to re enroll as quickly as possible as it can take up to 45 days for the discount to be reapplied. You can find more information on missed payments here https://www.xfinity.com/mobile/support/article/missing-bill-payment.

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Cmpunk2.0

4 Messages

2 years ago

soooo could i pay on the 14th and it be fine?

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XfinityBrianH

Official Employee

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1.6K Messages

If your payment is due on the 13th and is paid on the 14th you should not receive a late fee. If you are enrolled in automatic payments you may be unenrolled from the program and any discounts for paperless billing and automatic payments would be removed from the account until the payments made and you re enroll in automatic payments, it can then take up to 45 days for the discount to be re applied to your account.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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2 years ago

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Cmpunk2.0

4 Messages

@XfinityBrianH​  ah thank you. that answers my question. 

i dont really have any discounts i think. i just have the  internet insential for 9.95 a month. 

i do have auto pay, but i normally pay online manually anyway. i even sometimes pay alittle early. as i said, my work hours have just not been great this past few weeks so my saved money is alittle thin until payday. 


2 years ago

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XfinityBrianH

Official Employee

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1.6K Messages

No problem, please let us know if you have any other concerns we can help with! 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 years ago

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Cmpunk2.0

4 Messages

@XfinityBrianH​ thank you for your wonderful service and answering my questions. much appreciation and have a happy christmas

2 years ago

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