Visitor

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1 Message

Tuesday, January 20th, 2026 8:44 PM

I would like to switch to an internet only plan

I do not need or use tv channels and want to switch to internet only, please help.

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Official Employee

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2.8K Messages

18 hours ago

Hi there, @user_bg2g1u ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to assist you with going Internet only. Please be assured you reached the right person to assist you. Can you please send me a DM with your first and last name, along with your full service address so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

Official Employee

 • 

2.8K Messages

18 hours ago

It was a pleasure, @user_bg2g1u working with you in private and getting you on a Internet only plan that fits your needs. We do appreciate you and your business.-Richard

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