I will be cancelling my services, how to find what my cancellation fee is? I cannot find anything in my account.

Thank you for taking the time to reach out about your Early Termination Fee questions. Once you are logged into your account you can find your current plan. If you have a term contract you can deduct the time left on your contract and find out the ETF you would have if you cancel at this time. If you are still having trouble or have account specific questions, please send us a direct message with your full name and service address to get started. 

• Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
• Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it