I wanted to contact customer service about extending my contract. Could I get some help?

I would like to continue with a similar internet speed package. Seems to be working ok as is.

Okay, ap_111111, well let's get your account pulled up to take a look at your options together. Please send over a direct message with your full name and complete service address for me.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.