3 Messages

Wed, Dec 1, 2021 4:09 PM

I want to renew my contract

I would like to keep my service going into next year but can't find where to call and talk to someone on the phone like I did last year.

Accepted Solution

Official Employee


437 Messages

6 m ago

Good morning @SoxFan512 and thank you for reaching out to our Digital Care Team today, we'd be happy to look into new offers with you today. To get started,  please send us a direct chat message with your full name and service address to Xfinity Support. To do so, click on the chat icon located at the top right of this forums page.


Here's the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Peer to peer chat" icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

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